Staying informed about the rapidly evolving office technology industry is crucial for businesses aiming to remain competitive. This dynamic sector offers numerous opportunities, from adopting new technologies to enhancing customer service. An annual WatchList highlights four key areas for office technology dealers to consider as they approach 2026: Trends, Companies, People, and Events. Each of these elements offers unique opportunities for growth and improvement.
Trends in office technology often arise from disruptions to established processes, with some becoming integral to everyday business. Currently, artificial intelligence (AI) and cloud technology are pivotal, offering businesses new ways to differentiate and increase profitability. Understanding how customers utilize AI can provide valuable insights for dealers.
Several emerging technologies and trends are poised to shape the industry. ECI Software Solutions’ AI Agent, integrated into their ecommerce platform, offers merchants real-time insights and improved customer connections. Meanwhile, IS Docs provides advanced workflow solutions without the typical complexities of document management systems, allowing for unlimited user access at no extra cost.
Cloud-based print management is also evolving, with PaperCut Hive introducing features for better user management and cost control. Additionally, color management and digital printing are gaining importance, with advancements like Alwan’s Hydra Color Engine and the growing digital printing market, expected to surpass $57 billion by 2033.
Distribution partnerships are becoming essential for efficient product delivery, while generative AI solutions like Square 9 Softworks’ Inquire AI are transforming data management. Epson’s ARM-compatible drivers highlight the need for compatibility in AI-powered computing environments.
Inkjet printing is experiencing significant growth due to its cost-effectiveness and high-quality output, particularly in packaging and textiles. The global digital textile printing market is also expanding, driven by consumer demands for fast fashion and sustainable practices.
In summary, the office technology landscape is rich with potential for those who stay informed and adapt to new trends and technologies.
