Apple is set to revolutionize its Sales Coach app by incorporating AI-generated video presenters to provide personalized training to retail salespeople worldwide. This innovative approach addresses the challenge of creating customized content for a vast number of sales staff across various markets, languages, and product specializations. By utilizing AI, Apple can produce concise and focused videos that cater to the specific products, skills, and languages relevant to each salesperson. These AI presenters will be marked with an on-screen icon, ensuring transparency. Importantly, Apple assures that all scripts and content are crafted by human experts, with AI simply acting as the delivery tool. This transition allows for the rapid production and frequent updating of training materials, marking a significant step forward for Apple’s training capabilities. The company views this as just the beginning, with the Apple Sales Coach app expected to become more effective with increased usage.

