Flamingo raised $4.5 million in a seed round led by Vertex Ventures, bringing its total funding to $6.7 million after a $2.2 million pre-seed round in October 2025. The Miami Beach–based startup builds AI-driven infrastructure for IT and security teams and plans to grow its Miami headquarters and staff.
When asked how many of Flamingo’s 35 employees were based in Miami, founder Michael Assraf replied, “You’re looking at him.” That could change: Assraf said the company plans to expand the Miami team to at least 10 people, with most local hires in sales, marketing and other customer-facing roles, and expects that number to reach 30 or 40 after a future funding round. “My goal is to definitely build the headquarters here. And have the C-level executives all sitting here,” he said.
Flamingo’s product and pricing
Flamingo’s platform, OpenFrame, is aimed at managed service providers (MSPs) that run IT and security operations for companies without large internal teams. The company said 400 MSPs were using OpenFrame in beta across 10,000 endpoints, with another 2,500 providers on the waitlist. Flamingo plans to move from beta to a paid product by the end of September.
The company plans to charge $1 per device per month, including 10 million AI tokens. An annual plan will cost $0.80 per device per month and include 25 million tokens. Flamingo says its approach addresses the cost structure MSPs face, where providers typically pay for multiple separate tools for device management, monitoring, remote access, patches, security and ticketing and must staff teams to operate them.
“We use open source for all of the underlying infrastructure. And by doing that, we create a highly profitable MSP. And on top of that, we add AI agents that also makes the labor much, much, much more efficient,” Assraf said.
Miami hub and market positioning
Flamingo serves MSPs in a market where Florida already hosts major players such as Miami-based Kaseya and Tampa-based ConnectWise, and where many industry conferences take place in South Florida. “Florida is basically a hub specifically for my field,” Assraf said, adding that the location makes commercial sense for the company.
Assraf’s connection to Miami dates to his previous startup, vulnerability remediation firm Vicarius. After moving from Israel to New York at the request of investors, he visited South Beach with his sales team for an offsite and stayed about three weeks. Later, as he and his wife started a family, they decided to move to the area.
Flamingo pitches its system on economics: by using open-source infrastructure and AI agents to automate routine work, the company aims to reduce the need to add technicians as MSPs scale, leaving humans to oversee higher-risk actions. Assraf described a longer-term ambition beyond ticket handling: “The broader vision is to have IT running on its own.”
