Nova Scotia Power, the province’s largest electric utility, has revealed that the impact of a sophisticated cyberattack in March might be more extensive than initially estimated. Initially, it was reported that around 277,000 customers could have had their personal information compromised. However, the utility now suggests that all of its customers might be affected. The compromised data includes sensitive information such as names, birth dates, email addresses, home addresses, customer account details, and even driver’s licence and social insurance numbers. Despite the ongoing investigation, the company cannot specify which data was accessed for each individual customer. The breach, first detected in April, did not disrupt the physical operations of the utility but affected its ability to automatically retrieve electricity usage readings, leading to estimated billing. The company has assured that customers will not bear the costs of credit monitoring services provided as a result of this incident, although compensation for potential losses remains unaddressed.
Could the cyberattack on Nova Scotia Power be more extensive than initially believed?
