SolaX POWER has launched an innovative virtual assistant named SolaX AI Copilot, designed to enhance user interaction with its range of photovoltaic inverters and energy storage solutions. Unlike traditional chatbots, this AI-driven assistant offers advanced features such as data visualization, troubleshooting guidance, and product comparisons in multiple languages. Available around the clock, it efficiently addresses over 80% of common inquiries, including product specifications, battery compatibility, and energy data analysis. Users can obtain detailed information and infographics for complex technical data, making it easier to understand and resolve issues. The AI Copilot excels in performance with high accuracy in intent routing and information retrieval, ensuring reliable and quick responses even during peak usage times. This tool is particularly beneficial for solar consumers, reducing the complexity of technical data interpretation and problem-solving for homeowners and technicians. With its ability to diagnose error codes, verify battery compatibility, and analyze energy data patterns, SolaX AI Copilot represents a significant leap forward in user support technology.
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