Saudi Arabian startup Sawt is making waves in the customer service sector by securing $1 million in a pre-seed funding round led by T2 and STV’s AI Fund. This investment aims to bolster Sawt’s mission of transforming customer support through advanced voice AI technology. Founded by Abdulmalik Al-Saeed, Sawt’s platform leverages AI to facilitate seamless bookings, sales, and support with natural-sounding, 24/7 voice agents.
Sawt’s innovative approach addresses common customer service challenges such as long wait times and repetitive interactions, offering a more efficient and scalable solution. The startup has rapidly developed sophisticated Arabic voice AI models, ensuring high standards of privacy and data security. Within two months of its launch, Sawt has already facilitated hundreds of thousands of voice interactions for numerous businesses.
The funding will enable Sawt to expand its team, enhance its technical infrastructure, and refine its proprietary models, setting the stage for handling millions of interactions reliably. As Saudi Arabia undergoes a significant AI-driven transformation, Sawt is positioned to lead the region’s AI call center automation market, with strong backing from strategic partners like STV and T2. This marks the beginning of Sawt’s journey to redefine customer service in the region, promising smarter and more efficient customer experiences.
