The Eye Contact setting is absent on the iPhone Duo, a forum user, TwoBytes, first flagged after noticing their eyes looked “a little off” during a FaceTime call.
Introduced in iOS 14, Eye Contact uses machine learning to subtly adjust a caller’s eyes so they appear to be looking into the camera lens even when they are actually looking at the other person’s image on the screen.
Although the Duo lacks Face ID and a TrueDepth camera, that absence is unlikely to be the reason Eye Contact is missing: iPhone SE models with Touch ID still include the option in Settings. One possible explanation is the position of the Duo’s inner display under‑display camera, which sits toward the right-hand side of the screen rather than at the center where the other caller’s face typically appears. Correcting for that larger, sideways offset is going to be different than for the small vertical gap on a regular iPhone.
Why Eye Contact May Be Absent on the Duo
The Duo’s design also means the camera’s position relative to a user’s gaze changes depending on which display is active and the device’s folded state. Apple already restricts Eye Tracking — a gaze-based accessibility feature — to when the Duo is fully open, a constraint that highlights how the device’s mechanical layout can affect gaze-related features.
Apple has been contacted for a technical explanation about the lack of Eye Contact on the iPhone Duo.
