A More Rewards data breach detected on October 13, 2026 exposed personal information belonging to some Save-On-Foods customers, the loyalty program says. Save-On-Foods reported unauthorized activity on one of its servers that day; More Rewards says the server was shut down immediately, a third-party cybersecurity expert was engaged to investigate, the incident was quickly contained, and the appropriate authorities and privacy regulators were notified.
Based on the information available, no personal information such as credit card data, transaction history, or passwords were accessed. However, information including names, addresses, dates of birth, email addresses and phone numbers was accessed. The Pattison Food Group, which owns Save-On-Foods, did not disclose how many customers were affected.
“We take our responsibility to protect personal information seriously and regret any inconvenience this may cause,” More Rewards said on its website.
More Rewards data breach: What was exposed
More Rewards and Save-On-Foods say the accessed data included names, addresses, dates of birth, email addresses and phone numbers. They state that credit card data, transaction history and passwords were not accessed, “based on the information available.” No figures on the number of impacted accounts have been released.
How customers should respond
Customers are advised to check their email and be alert for unusual or unexpected messages, texts or phone calls. Watch for communications that:
– request personal or financial information
– ask for payment
– create a sense of urgency or pressure
– ask you to select an unexpected link
– ask you to open or download an attachment
“If something does not look or feel right, do not respond, open any links or attachments, or provide personal information. Instead, verify the request using contact information you already know to be legitimate, rather than contact information contained in the message,” More Rewards says. The program adds it will “never contact you for sensitive information.” For more information, you can visit the update notice here.
