NG Solution Team
Mobile Apps

Are Galaxy S23 users facing display issues with One UI 8.5?

Samsung smartphones have been known to experience issues where green or pink lines appear on the display when the device overheats, such as during a software update. This problem now seems to be affecting some Galaxy S23 users following the installation of the One UI 8.5 update. Numerous owners have reported these colored lines appearing on their screens during the update process. Believed to be a design and manufacturing flaw, users are seeking assistance from Samsung. While our own Galaxy S23 did not exhibit these issues after updating, others have not been as fortunate. The problem, linked to heat, is particularly concerning in hot and humid regions like India. Keeping the phone cool during updates could potentially prevent this issue. Samsung has yet to offer a solution, but there is hope that the company will address the problem by either replacing the affected displays free of charge or providing replacement devices to those impacted.

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